Below you will find some questions often asked (FAQ) and some questions that aren’t asked that maybe should be!
Does the session fee come with prints and digital files?
No, the session does not include any digital files or prints. Those are purchased either through a Portrait Package or separately after the session.
Do you offer packages after the session?
Yes, I offer print and digital packages. Packages begin at $400. Please email me for full PDFs of digital and print packages.
How do I purchase the digital files?
Digital images can be purchased individually at $125 per image. Digital Packages begin at $850. Alternatively, you receive digital images with framed print and large metal orders. For example, if you order a beautifully framed 11x14 print, that corresponding digital image is included for you to make additional prints with. Please email me for full PDF of digital packages.
What happens after the session?
After the session, you will book your post-session consultation. Five days prior to the consultations you will receive an email with your online gallery log in information. Your gallery will be available for 30 days. During the consultation we will go over any image questions you have and discuss what you want to purchase and which packages best apply. You have 30 days to place your order so plan accordingly! It is a great feeling to check off ordering photos from your to-do list. It is an even greater feeling to hang your images on the wall and enjoy them every day!
What if I live out of state and can't come to the studio?
Not a problem. We will schedule a phone consultation. Most image questions can be resolved over a phone call with screenshot text messages. If you are wanting a custom-designed wall collage we can do that over the phone and follow up with proofs sent via email.
What if I only want the digital files, do I still need a consultation?
Yes. Even if you plan to print your images yourself I still want to hear from you! It is a good time to go over any questions you may have and also for you to see beautiful lasting print options. Hiring a professional means you not only get great camera time but also printing expertise!
Does the session include multiple outfits?
Yes. Feel free to bring along an outfit change. If you have little or rambunctious children, I recommend a back up to avoid frustration!
Where is the studio?
The studio is located on the beautiful campus of Pineland Farms in New Gloucester Maine. It is approximately a 15-minute drive from downtown Freeport and 30 minutes from Portland. We can shoot indoors and outdoors on the beautiful Pineland Farms campus. You get the great price of the studio session along with indoor-outdoor options.
On-location session travel costs?
There are no travel costs for Sessions at the studio or in the Greater Freeport Area. Travel fees apply for the following:
Bar Harbor $100 Boston $150 Cape Cod $200 Cape Elizabeth $25 Cliff House $95 Maine Islands & MV TBD NYC/NJ TBD Portsmouth $100 Sebasco Harbor Resort $45 Spruce Point Inn $60
What is a mobile app?
The mobile app is a custom photo album for your mobile device. It also links to my studio and store so you can stay in touch after the session. They can be installed on as many devices as you would like and can easily share with extended family members. Installing the app takes less than a minute and the images are selected through your online gallery.
Mobile Apps are included in ALL sessions
Mobile Apps you can not print from
Mobile Apps make viewing your images and sharing them quick and easy so you can look at them as much as you have your phone!
Can I purchase a gift card for a shoot?
Yes absolutely! Gift cards are available in any amount. If you are unsure of the amount please contact me to discuss who it is for and what might be best. Additionally, I recommend selecting a $150 gift card, this covers a studio session fee and is a great way to get them started! Gift cards are purchased through the store and a card will be mailed to you or to your someone special.
Can I arrange a mini session day for my friends and family, church or office?
Yes absolutely! You can arrange to have a mini session day as an office perk, Sunday perk or for your family vacation. Please email me to discuss details.
How long does it take to receive my order?
Orders take 4-6 weeks to be delivered after the payment is received in full. If your order includes digital images, digital images will be available for download 2-5 days after payment is received in full.
Do you photoshop images?
I will photoshop images once an order has been placed. I do not like the image to look airbrushed because I feel children are naturally beautiful; us adults may need a little love, but it should still look realistic. Slimming is easily done upon request too :)
What is the Family Photo Plan?
The Family Photo Plan is a great way for you to budget your annual or bi-annual photo session. If you know you want a great shoot and you can set up a monthly payment plan. Just like repeat families, Photo Plan Members can also enjoy the top selection of peak summer days. FMI
Can we include additional family members in the session?
Absolutely! Often families book sessions when one or more families are in town. Please let me know before so we can plan accordingly for the right amount of time.
Can we include our pets in the session?
Absolutely! We can include pets for In-Home sessions and, depending upon the location, if they allow dogs. I have an approach to including pets in sessions which I am happy to discuss with you.